- Do I need prior plumbing experience?
- No. Our beginner track assumes zero background and focuses on safety, basic tools, and core diagnostics.
- Are your courses compliant with building codes?
- We teach safe methods and code awareness. Local codes vary; always verify requirements in your jurisdiction before work.
- What tools should I have?
- Start with a plunger, adjustable wrench, plumber’s tape, basin wrench, pipe cutter, and safety gear (gloves, goggles). Advanced tracks recommend inspection cameras and pressure gauges.
- Do you offer certificates?
- Yes. Complete assessments to earn a course certificate that verifies practical competencies for employers or clients.
- What is your refund policy?
- Full refund within 14 days for unused content. Live sessions can be rescheduled with 24-hour notice. See Terms for details.
- Can I learn at my own pace?
- Yes. Video tracks are self-paced. Live and workshop sessions provide flexible slots including evenings and weekends.
- Do you place graduates with employers?
- We partner with local shops for shadowing opportunities and provide portfolio guidance. We do not guarantee employment.
- How do I get support during a repair?
- Post your scenario in the course forum with photos or notes. Instructors reply within 1–2 business days, or schedule a live check-in.